FAQ

Frequently Asked Questions (FAQ)
Section 1: General What is Cloudpaging CDN? Cloudpaging is a foundational technology framework and represents our vision to transform native software de...
Wed, 23 May, 2018 at 4:02 PM
End Of Life Policy
It is Numecent’s policy to provide support and software patches for current releases of our licensed software. End of Life (EOL) is defined as the date on ...
Fri, 15 Nov, 2019 at 10:08 AM
How to check your Numecent SFTP credentials
 After logging into the Numecent Freshdesk portal,  At the top right of the screen, click "Edit profile" located under your account name. ...
Mon, 7 Oct, 2019 at 9:51 AM
Known VDI and DaaS Vendors That Work With Cloudpaging
Cloudpaging will work with any VDI software and DaaS solutions, as long as the following requirements are met: Standard Windows Images are used on t...
Thu, 1 Aug, 2019 at 2:43 PM
Numecent Patch Management and Security Response Standard
Numecent builds products that customers can trust in critical production operations, and as such, we recognize that our products must meet the highest stand...
Wed, 19 Jun, 2019 at 10:28 AM
Troubleshooting Information to send to Numecent Support
To ensure that our customers receive the best assistance, please send in the following items when submitting a ticket request to Numecent Support: User...
Wed, 13 Nov, 2019 at 10:36 AM
Windows 10 Version Support
With the Windows 10 operating system, Microsoft introduced “Windows as a service” (https://docs.microsoft.com/en-us/windows/deployment/update/waas-overview)...
Tue, 19 Nov, 2019 at 5:53 PM
What are the Cloudpaging System Requirements?
This article outlines the requirements for the Cloudpaging components. Cloudpaging is "Ready for Windows" certified and "Citrix Ready" c...
Fri, 27 Sep, 2019 at 3:43 PM